Frequently Asked Questions

Find answers to common questions about our high-performance gear

How do I determine my correct size for technical layering?

We recommend using our detailed size guide found on each product page. Our gear is designed with an athletic fit; if you plan on heavy layering, consider sizing up.

Are Pnuma garments waterproof or water-resistant?

It depends on the series. Our shells feature specialized waterproof membranes, while our softshells are treated with DWR (Durable Water Repellent) for moisture resistance.

How should I care for my high-performance fabrics?

Machine wash cold on a gentle cycle using scent-free detergent. Hang dry or tumble dry on low heat to maintain the integrity of the technical fibers.

Do you offer a warranty on your outdoor apparel?

Yes, we stand behind our craftsmanship with a lifetime guarantee against manufacturing defects in materials and workmanship.

Can I change my order after it has been placed?

Orders are processed quickly to ensure fast delivery. Please contact customer service within one hour of placement to request any modifications.

Is your camouflage pattern effective in different terrains?

Our proprietary patterns are engineered using macro-disruption and micro-segmentation to ensure concealment across diverse vertical and horizontal environments.